SHIPPING

We Offer Free Delivery (Doha + Al Wakra) 

 

Once order has been confirmed, we will try our best to deliver your item within 24 hours. 

 

HANDLING

All orders will typically be dispatched within 24 - 48 hours. All orders will be delivered in durable packaging to ensure your purchase is not damaged during transit. It is always in our best interest to make sure you receive your parcel in a timely manner and SilkySkin Premium will assist as much as possible to trace a missing parcel. SilkySkin Premium is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

 

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to Contact Us.

 

90 DAY MONEY BACK GUARANTEE

SilkySkin Premium is proud to offer a 90 day money back guarantee if you are not satisfied with our Handset, for more details on our guarantee please click here.

 

RETURNS AND REFUNDS

Order cancellation
All orders can be cancelled until they are delivered. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

If your items arrives damaged or is malfunctioning, you can return it and we will cover the shipping. You will need to return it in condition that you received it.

 If you are unsatisfied with your item, you can return it for a full refund under 90 day guarantee, you would have to trial the item for 70 days before exercising this option.

Click here for more details